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We are very proud of the service we give to customers and the quality of products, we are a member of Trusted Music Stores offering a unique 24 Months Warranty minimum (on Trusted brands in the scheme)

INSTRUMENT AND AMP REPAIRS
We offer professional full Instrument repairs, set-ups and servicing including : Guitars, woodwind, brass, violins, cellos and amplification repairs

FREE GUITAR LESSON
Buy a guitar directly from MH Music during the month of August 2017 and get a FREE guitar lesson here at the store - ask for further details.

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MH MUSIC BLOG #1

mhmusic.co.uk :: Help Area

Help Area

Cookies & Privacy statement

Cookies Policy & Privacy Policy

Cookies on this website

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Personalise our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Showing you which pages you have recently visited
  • Allowing you to add comments to our site
  • Tailoring content to your needs
  • Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics'? programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

PRIVACY, COMPLAINTS, DISCLAIMER

PRIVACY

All the information you give us will be treated as confidential and will not be shared with another party.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.


COMPLAINTS

If you should have any complaints about our service then please e-mail or telephone us and we will respond within five working days.


COPYRIGHT

All web site design , text and material contained here are copyright of ourselves (the retailer) in Market Harborough. GOVERNING LAW: Your use of our website is governed by English law and deemed to have occurred in the United Kingdom.


DISCLAIMER:

We (the retailer) based in Market Harborough are providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind with respect to this web site or its contents including without limitation, warranties of merchantability and fitness for a particular purpose. We (the retailer) do not represent this web site is accurate, complete or current - price and availability is subject to change without notice. Except as specifically stated on this web site neither ourselves (the retailer) nor any of its affiliates, directors or employees will not be liable for damages of any kind arising out of or in connection with this web site - this is a fully comprehensive limitation of liability.

 
 
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